Service providers that process personal data
To run this site we use the providers below. They process personal data only on our instructions and under a data processing agreement. See the Privacy Policy for how we use your data.
Bubble LMS (opens in a new tab)
Develops, hosts and supports the learning platform for us, as our processor.
- Data
- All personal data on the platform, only as far as needed for operation, maintenance and support.
- Where
- Kosovo
- Safeguards for transfers
- Data processing agreement with KITC.
Google Workspace (email delivery) (opens in a new tab)
Sends the platform's emails (account, orders, certificates, privacy requests).
- Data
- Recipient name and email address; the content of the email.
- Where
- EU and USA (Google Ireland Ltd.)
- Safeguards for transfers
- Google's data processing terms; EU–US Data Privacy Framework and standard contractual clauses.
Quipu (opens in a new tab)
Processes card payments for orders and wallet top-ups.
- Data
- Order number and amount; the card details entered on Quipu's payment page; the buyer's IP address and browser details sent with the payment.
- Where
- Germany (EU)
- Safeguards for transfers
- Processing within the EU.
Gjirafa VP (opens in a new tab)
Hosts, encodes and plays lesson videos.
- Data
- Uploaded lesson videos; the viewer's IP address, a player device identifier and playback data (only after the viewer allows external videos).
- Where
- Kosovo
- Safeguards for transfers
- For people in the EU: standard contractual clauses (Kosovo has no EU adequacy decision).