Refund Policy

Refund Policy for Bubble LMS

At Bubble LMS, we strive to ensure that you have the best possible learning experience. However, we understand that there may be circumstances where you need a refund. Please review our refund policy below:

1. Refund Eligibility

You can apply for a refund under the following conditions:

• You may request a refund within 5 days after the purchase of a course.
• After 12 days, refunds are not generally available except in the case of significant reasons, such as:
  • The course was delayed, and you can no longer attend.
  • The course was removed from the platform (automatic refund).
  • Personal emergencies that prevent you from completing the course.

2. Refund Application Process

• Refund Requests: You can request a refund by:
  • Submitting a form on our website (preferred method).
  • Sending an email to [email protected].
  • For form submissions, you will receive a response within 2-3 days.
  • For email requests, response times may be longer.

Response Time:

3. Non-Refundable Situations

Refunds are not available:

• After 5 days from the course purchase date (except for emergency cases).
• If a significant portion of the course content has been accessed or completed.

4. Refund Processing

• Refunds will be processed as soon as possible with the help of our third-party payment providers. Processing time may vary depending on your location and the payment method used.
• Refunds will generally be issued to the original payment method, but in some cases, alternative arrangements may be made based on your situation.